Return Policy

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 


  1. Please email pulsefootwear@gmail.com to request a refund and we will assign you a refund #.


2. Mail your returned item to:

     Pulse Footwear LLC

     Returns Department (Tracking #) 

     PO Box 246

     Jonesville, NC, 28642

 

3. Include in your package a signed letter stating the reason for your return and the original receipt. 


Return Exceptions


Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 


Restocking Fee


All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 


Exchanges


If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping. 


Store Credit


If you would like to return your order without receiving an item exchange, you will receive store credit for the order.